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Performance Management


Author : Gary Cokins
language : en
Publisher: John Wiley and Sons
Release Date : 2010-03-02


PDF Download Performance Management Books For free written by Gary Cokins and has been published by John Wiley and Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-02 with Business & Economics categories.


Praise for Praise for Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics "A highly accessible collection of essays on contemporary thinking in performance management. Readers will get excellent overviews on the Balanced Scorecard, strategy maps, incentives, management accounting, activity-based costing, customer lifetime value, and sustainable shareholder value creation." —Robert S. Kaplan, Harvard Business School; coauthor of The Balanced Scorecard: Translating Strategy into Action, The Execution Premium, and many other books "Gary Cokins demonstrates in this book that performance management is not a mysterious black art, but a structured, process-oriented discipline. If you want your performance management system to be a smoothly running analytical machine, read and apply the ideas in this book—it's all you need." —Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College; coauthor of Competing on Analytics: The New Science of Winning "Drawing on a deep reservoir of knowledge and experience gained from hundreds of customer engagements around the world, Gary Cokins offers an authoritative examination of the major dimensions of performance management. Cokins not only paints a rich and textured view of the major principles and concepts driving performance management implementations, he offers a nuanced look at the important subtleties that can spell the difference between success and failure. This is an informative and enjoyable text to read!" —Wayne Eckerson, Director of Research, The Data Warehouse Institute (TDWI); author of Performance Dashboards: Measuring, Monitoring, and Managing Your Business "[In this] very insightful book, the view of an integrated performance management framework with a goal to link various operational activities with business strategy is an excellent approach to manage and improve business. Gary's explanation of risk-based performance management, for providing the capability to achieve long-term objectives with reliably calculated risks, is definitely thought provoking." —Srini Pallia, Global Head and Vice President of Business Technology Services, Wipro Technologies, Bangalore, India "Gary Cokins is clearly one of the world's thought leaders in the area of performance management, and the need for integrated performance management, improvement and execution is clearly at a premium in these challenging economic times. This book is a must read for CEOs, CFOs, and management accountants around the globe seeking higher levels of sustainable business performance for their stakeholders." —Jeffrey C. Thomson, President and CEO, Institute of Management Accountants

Integrated It Performance Management


Author : Kenneth Bainey
language : en
Publisher: CRC Press
Release Date : 2016-01-06


PDF Download Integrated It Performance Management Books For free written by Kenneth Bainey and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-06 with Business & Economics categories.


If you are in search of real-world practical scenarios of IT performance management practices, with a desire to obtain examples of strategic directives, accountabilities, outcomes, and performance measures for managing IT services, with an interest toward how performance management integrates with strategic and operational management, then Integrated IT Performance Management is the perfect book for you. Unlike theoretical books that focus on human resources performance management, this book presents a compilation of the author’s extensive IT management, performance management, project management, enterprise architecture, and applications development knowledge and skills, and industry experiences gained over more than 35 years as an IT professional in the private, public, and academic sectors in Canada and the United States. It provides an Integrated IT Performance Management Framework (IPMF-IT)TM that integrates strategic, IT operational, and performance management components based on a results-driven performance measurement and accountability framework. It also demonstrates the applicability of this framework within the context of the entire IT services delivery life cycle, using a model-centric approach. A unique and innovative aspect of this model is the alignment of outcome measures with output measures, which focuses on the effectiveness and efficiencies of output measures to the management, measurement, and delivery of IT services, using integrated IT performance measurement dashboards.

Business Analytics For Sales And Marketing Managers


Author : Gert H. N. Laursen
language : en
Publisher: John Wiley & Sons
Release Date : 2011-03-16


PDF Download Business Analytics For Sales And Marketing Managers Books For free written by Gert H. N. Laursen and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-16 with Business & Economics categories.


Expert guidance on information management for optimum customer intelligence processes Providing essential guidance for information management, this book helps you understand the basics of information management, how to design and launch customer intelligence campaigns, and optimize existing customer intelligence processes. How to align information management with company strategy Examines how to get, grow, and retain valuable customers Discusses how to optimize existing customer intelligence processes Showing you how to make extensive use of data, statistical, and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making, Business Analytics for Customer Intelligence provides you with the tools your business needs to optimize you data driven processes.

Business Analytics For Managers


Author : Gert Laursen
language : en
Publisher: John Wiley & Sons
Release Date : 2010-07-13


PDF Download Business Analytics For Managers Books For free written by Gert Laursen and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-07-13 with Business & Economics categories.


"While business analytics sounds like a complex subject, this book provides a clear and non-intimidating overview of the topic. Following its advice will ensure that your organization knows the analytics it needs to succeed, and uses them in the service of key strategies and business processes. You too can go beyond reporting!"—Thomas H. Davenport, President's Distinguished Professor of IT and Management, Babson College; coauthor, Analytics at Work: Smarter Decisions, Better Results Deliver the right decision support to the right people at the right time Filled with examples and forward-thinking guidance from renowned BA leaders Gert Laursen and Jesper Thorlund, Business Analytics for Managers offers powerful techniques for making increasingly advanced use of information in order to survive any market conditions. Take a look inside and find: Proven guidance on developing an information strategy Tips for supporting your company's ability to innovate in the future by using analytics Practical insights for planning and implementing BA How to use information as a strategic asset Why BA is the next stepping-stone for companies in the information age today Discussion on BA's ever-increasing role Improve your business's decision making. Align your business processes with your business's objectives. Drive your company into a prosperous future. Taking BA from buzzword to enormous value-maker, Business Analytics for Managers helps you do it all with workable solutions that will add tremendous value to your business.

Bank Fraud


Author : Revathi Subramanian
language : en
Publisher: John Wiley & Sons
Release Date : 2014-03-11


PDF Download Bank Fraud Books For free written by Revathi Subramanian and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-11 with Business & Economics categories.


Learn how advances in technology can help curb bank fraud Fraud prevention specialists are grappling with ever-mountingquantities of data, but in today's volatile commercial environment,paying attention to that data is more important than ever. BankFraud provides a frank discussion of the attitudes, strategies,and—most importantly—the technology that specialistswill need to combat fraud. Fraudulent activity may have increased over the years, but sohas the field of data science and the results that can be achievedby applying the right principles, a necessary tool today forfinancial institutions to protect themselves and their clientele.This resource helps professionals in the financial servicesindustry make the most of data intelligence and uncovers theapplicable methods to strengthening defenses against fraudulentbehavior. This in-depth treatment of the topic begins with a briefhistory of fraud detection in banking and definitions of key terms,then discusses the benefits of technology, data sharing, andanalysis, along with other in-depth information, including: The challenges of fraud detection in a financial servicesenvironment The use of statistics, including effective ways to measurelosses per account and ROI by product/initiative The Ten Commandments for tackling fraud and ways to build aneffective model for fraud management Bank Fraud offers a compelling narrative that ultimatelyurges security and fraud prevention professionals to make the mostof the data they have so painstakingly gathered. Such professionalsshouldn't let their most important intellectualasset—data—go to waste. This book shows you just how toleverage data and the most up-to-date tools, technologies, andmethods to thwart fraud at every turn.

The Business Forecasting Deal


Author : Michael Gilliland
language : en
Publisher: John Wiley & Sons
Release Date : 2010-05-13


PDF Download The Business Forecasting Deal Books For free written by Michael Gilliland and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-05-13 with Business & Economics categories.


Practical-nontechnical-solutions to the problems of business forecasting Written in a nontechnical style, this book provides practical solutions to common business forecasting problems, showing you how to think about business forecasting in the context of uncertainty, randomness and process performance. Addresses the philosophical foundations of forecasting Raises awareness of fundamental issues usually overlooked in pursuit of the perfect forecast Introduces a new way to think about business forecasting, focusing on process efficiency and the elimination of worst practices Provides practical approaches for the non-statistical problems forecasters face Illustrates Forecast Value Added (FVA) Analysis for identifying waste in the forecasting process Couched in the context of uncertainty, randomness, and process performance, this book offers new, innovative ideas for resolving your business forecasting problems.

Actionable Strategies Through Integrated Performance Process Project And Risk Management


Author : Stephen S. Bonham
language : en
Publisher: Artech House
Release Date : 2008-01-01


PDF Download Actionable Strategies Through Integrated Performance Process Project And Risk Management Books For free written by Stephen S. Bonham and has been published by Artech House this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-01-01 with Business & Economics categories.


Strategic management of an organization's activities can be quite complex. Combine this with the overwhelming speed in which golbal markets are changing and sustainable competitive advantage can seem insurmountable. This unique resource presents a new look at how the puzzle pieces of corporate dynamics management can fit together to ensure strategic designs are actionable.