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Heikle Gespr Che


Author : Kerry Patterson
language : de
Publisher: Linde Verlag GmbH
Release Date : 2012-08-17


PDF Download Heikle Gespr Che Books For free written by Kerry Patterson and has been published by Linde Verlag GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-17 with Law categories.


Der New-York-Times-Bestseller in der 2. Auflage Ob am Arbeitsplatz, in der Partnerschaft, der Familie oder im Freundeskreis, wir alle kommen hin und wieder in die Lage, heikle Dinge offen ansprechen zu müssen. Aber wer führt schon gern Gespräche, bei denen Meinungsverschiedenheiten, Einwände und Ärger vorprogrammiert sind? Viele Menschen schrecken davor zurück, weil sie nicht wissen, wie sie sich in solchen Situationen richtig verhalten sollen. Genau dabei hilft dieses Buch. Der Bestseller liefert praktische Tipps und Techniken und zeigt nun bereits in der zweiten, überarbeiteten Auflage, wie man schwierige Gespräche konstruktiv meistert und auch über unangenehme Themen gelassen diskutiert.

Die Kunst Alles Zu Ver Ndern


Author : Kerry Patterson
language : de
Publisher: Linde Verlag GmbH
Release Date : 2012-12-21


PDF Download Die Kunst Alles Zu Ver Ndern Books For free written by Kerry Patterson and has been published by Linde Verlag GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-21 with Law categories.


Der New-York-Times-Bestseller „Die Kunst, alles zu verändern“ zeigt, dass wir Dinge, von denen wir glauben, ihnen ohnmächtig gegenüberzustehen, in Wirklichkeit nachhaltig verändern können: ob es sich um Herausforderungen am Arbeitsplatz, Ärger mit pubertierenden Kindern, nervende Konflikte mit Nachbarn oder gar Umweltkatastrophen oder Krankheiten handelt. Wir alle haben die Möglichkeit, auf unser Umfeld wirksam Einfluss zu nehmen. Das Autorenteam um Kerry Patterson verbindet die Erkenntnisse renommierter Verhaltensforscher und Unternehmer mit den Prinzipien und Methoden einflussreicher Persönlichkeiten wie Nobelpreisträger Muhammad Yunus und zeigt anhand vieler spannender Beispiele, welche Verhaltensweisen entscheidend sind, um unsere Ziele zu erreichen.

Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition


Author : Kerry Patterson
language : en
Publisher: McGraw-Hill Professional
Release Date : 2013-06-21


PDF Download Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition Books For free written by Kerry Patterson and has been published by McGraw-Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-21 with Business & Economics categories.


Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition


Author : Joseph Grenny
language : en
Publisher: McGraw-Hill Education
Release Date : 2013-06-18


PDF Download Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition Books For free written by Joseph Grenny and has been published by McGraw-Hill Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-18 with Business & Economics categories.


Hold anyone accountable. Master performance discussions. Get RESULTS. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as: An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what? Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it. Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later. Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly. A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others’ lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition


Author : Joseph Grenny
language : en
Publisher: McGraw-Hill Education
Release Date : 2013-06-18


PDF Download Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition Books For free written by Joseph Grenny and has been published by McGraw-Hill Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-18 with Business & Economics categories.


Hold anyone accountable. Master performance discussions. Get RESULTS. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments (or just plain behave badly), and nobody says a word. Nobody holds anyone accountable. With repeated infractions, individuals become increasingly upset until they finally do speak their minds, but they do so poorly--often creating whole new sets of problems. Research proves that mishandled disappointments aren't just morale killers, they're institution killers--diminishing organizational performance by 20 to 50 percent and accounting for up to 90 percent of all divorces. Drawing from 10,000 hours of observations, Crucial Accountability teaches you how to deal with common infractions such as: An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what? Your boss just demanded that you meet a deadline you know you can't meet--and he clearly doesn't want to hear complaints about it. Your son walks through the door sporting colorful new body art that raises your blood pressure by 40 points. Speak now or pay later. Family members fret over how to tell Granddad that he should no longer drive his car. This is going to get ugly. A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything. Everyone knows how to run for cover, or, if sufficiently provoked, step up to problems in a way that causes a real ruckus. Crucial Accountability teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship--and, in fact, even strengthens it. Broken promises, missed deadlines, poor behavior--they don't just make others’ lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Die 5 Dysfunktionen Eines Teams


Author : Patrick M. Lencioni
language : de
Publisher: John Wiley & Sons
Release Date : 2014-10-16


PDF Download Die 5 Dysfunktionen Eines Teams Books For free written by Patrick M. Lencioni and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-16 with Business & Economics categories.


Nach ihren ersten zwei Wochen als neuer CEO von DecisionTech fragte sich Kathryn Petersen angesichts der dortigen Probleme, ob es wirklich richtig gewesen war, den Job anzunehmen. Sie war eigentlich froh ï¿1⁄2ber die neue Aufgabe gewesen. Doch hatte sie nicht ahnen kï¿1⁄2nnen, dass ihr Team so fï¿1⁄2rchterlich dysfunktional war und die Teammitglieder sie vor eine Herausforderung stellen wï¿1⁄2rden, die sie niemals zuvor so erlebt hatte ... In "Die 5 Dyfunktionen eines Teams" begibt sich Patrick Lencioni in die faszinierende und komplexe Welt von Teams. In seiner Leadership-Fabel folgt der Leser der Geschichte von Kathryn Petersen, die sich mit der ultimativen Fï¿1⁄2hrungskrise konfrontiert sieht: die Einigung eines Teams, das sich in einer solchen Unordnung befindet, dass es den Erfolg und das ï¿1⁄2berleben des gesamten Unternehmens gefï¿1⁄2hrdet. Im Verlauf der Geschichte enthï¿1⁄2llt Lencioni die fï¿1⁄2nf entscheidenden Dysfunktionen, die oft dazu fï¿1⁄2hren, dass Teams scheitern. Er stellt ein Modell und umsetzbare Schritte vor, die zu einem effektiven Team fï¿1⁄2hren und die fï¿1⁄2nf Dysfunktionen beheben. Diese Dysfunktionen sind: - Fehlendes Vertrauen, - Scheu vor Konflikten, - Fehlendes Engagement, - Scheu vor Verantwortung, - Fehlende Ergebnis-Orientierung. Wie in seinen anderen Bï¿1⁄2chern hat Patrick Lencioni eine fesselnde Fabel geschrieben, die eine wichtige Botschaft fï¿1⁄2r alle enthï¿1⁄2lt, die danach streben, auï¿1⁄2ergewï¿1⁄2hnliche Teamleiter und Fï¿1⁄2hrungskrï¿1⁄2fte zu werden.

Schnelligkeit Durch Vertrauen


Author : Stephen M. R. Covey
language : de
Publisher: GABAL Verlag GmbH
Release Date : 2009


PDF Download Schnelligkeit Durch Vertrauen Books For free written by Stephen M. R. Covey and has been published by GABAL Verlag GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Business & Economics categories.


Vertrauen bildet die Grundlage für alle Beziehungen und jede Form der Kommunikation, für alle Individuen, Unternehmen, Organisationen und Zivilisationen rund um den Globus. Mangelndes Vertrauen zerstört auch die erfolgreichsten Unternehmen, die mächtigste Regierung und die florierendste Wirtschaft. Trotz der offensichtlich immensen Macht von Vertrauen spielt es im realen Geschehen kaum eine Rolle und gehört wohl zu den am meisten unterschätzten Faktoren unserer Wirtschaft und Gesellschaft. Stephen M. R. Covey zeigt in seinem viel beachteten Buch „Schnelligkeit durch Vertrauen“, dass Vertrauen kein weicher Faktor ist, sondern ein pragmatischer und realer Wert, den man erschaffen und zur Handlungsgrundlage machen kann. Er präsentiert konkrete Vertrauensregeln und Prinzipien und zeigt, wie auf allen Ebenen eines Unternehmens Vertrauen aufgebaut, gelebt und gefördert werden kann. Seine These: Vertrauen ist eine Schlüsselkompetenz und ein Art Teilchenbeschleuniger für die Wirtschaft.